Frequently Asked Questions

Everything you need to know about bringing TENZO home.

What materials are used in TENZO furniture?

We prioritize durability and aesthetics by using sustainably sourced hardwoods, high-grade metals, and premium upholstery. Each piece undergoes rigorous quality control to ensure it meets our standards for long-term home use.

How much does shipping cost and how long does it take?

We offer flat-rate shipping on all orders. Standard delivery typically takes 5-10 business days depending on your location. White-glove delivery options are also available at checkout for larger furniture items.

What is your return policy?

We want you to love your space. If you are not completely satisfied, you can return your items within 30 days of delivery. Please ensure items are in their original packaging and condition.

Do you offer assembly services?

Many of our items arrive fully assembled. For products requiring assembly, we provide clear instructions and all necessary hardware. You can also select 'Expert Assembly' at checkout for professional in-home setup.

What payment methods do you accept?

TENZO accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Klarna and Affirm for larger purchases.

How do I care for my TENZO products?

To maintain the beauty of your furniture, we recommend dusting regularly with a soft cloth and using coasters or placemats. Specific care guides for leather, fabric, and wood finishes are included with every purchase.